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Client Care Guide

Group of people sitting around a meeting table.

Successful communication and proper client care is tantamount to your success as a lawyer. Explore this guide to enhance your interpersonal skills and your relationships with clients.

Learn about the basics of client care, what to do with a difficult client, strategies for effective communication, what to include in your letter of engagement and more. 

This toolkit is only available for CBABC Members. If you are logged into your account, you can access it using the link below. Otherwise, you will be prompted to log in first.

Access Client Care Guide